What areas must I live in?

Melksham and surrounding villages

How do I book?

Melksham Tourist Information Centre
Church Street
Melksham
SN12 6LS
01225 707424

 

Who can use it?

Mainly over 50s or people with disabilities who do not have access to transport.
Please contact Melksham TIC for more details.

 

Can my friend (not in these categories) accompany me?

Yes

 

How much does it cost?

Contact Melksham TIC

 

Where and when can I view the minibus to check suitability?

Contact Melksham TIC

 

I have a free travel bus pass – can I use it?

Only on the shopper bus journeys.

 

Am I charged for cancelling a journey?

24 hours notice of cancellation must be given.
There is a cancellation charge of 20% of the ticket price for day trips

 

Where does it go?

This varies. Contact Melksham TIC

 

What times can I use it – earliest and latest?

Available 24 hours per day, 7 days per week

 

What days can I use it?

Every day

 

Is it door to door – can I go to my friend’s house?

Yes

 

Can I go to my doctor’s surgery?

Yes

 

Can I take my shopping trolley?

Yes

 

Can the driver help me to my front door with my shopping?

Yes, please make a polite request.

 

I am frail – will I find the minibus difficult to board?

The low floor makes it easy to board.

 

Can the driver help me put on my seatbelt?

Yes, please make a polite request

 

I use a wheelchair – does it have to be folded?

No

 

I use a wheelchair – can my carer accompany me?

Yes

 

I use a wheelchair- can the driver help me board?

Yes, please make a polite request

 

How do I find out about excursions?

Contact Melksham TIC

 

Do I qualify for a place on an excursion?

Mainly over 50s or people with disabilities who do not have access to transport

 

Are excursions only in the summer?

All year round. Please contact Melksham TIC

 

How do I book my place on an excursion?

Contact Melksham TIC

 

How much does it cost?

Contact Melksham TIC

 

My travel pass enables me to go free anywhere in the UK – do I still have to pay?

Yes, other than the shoppers bus.

 

Can my younger friend come with me?

Yes

 

Can I hire the minibus privately?

Yes

 

How do I do this?

Contact Melksham TIC

 

How much does this cost?

Contact Melksham TIC

 

Does this include the cost of the driver?

Yes

 

Can I self-drive?

Yes. You must be over 25years of age and have a clean D1 driving licence.

 

If so, do I and my passengers have to be in a qualifying category?

Contact Melksham TIC

 

Can I make any of these bookings by email?

Please phone or call into the Melksham TIC

 

Who runs the minibus?

Melksham Council of Community Service, a registered charity.

 

If I have a complaint concerning the minibus, who do I contact?

Contact Melksham TIC

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